Attending our new Hangout On Air series with the world’s most innovative retailers is like having a super-smart business consultant sitting at your desk. Over the next several weeks, we’ll be talking to companies like Ocado, the world’s largest online-only grocer, and Speedway Motors, an online retailer of street racing products, to find out how they’re ramping up business productivity and winning the love of their customers.
Our first Hangout features Ocado on Thursday, September 12, at 8 a.m. PT, with Paul Clarke, Ocado’s Director of Technology, and Rhonda Stites, Head of Industry for Google Enterprise. Ocado offers same-day delivery of groceries to UK households and ships more than 150,000 orders per week. They use Google Apps for Business, Google Cloud Platform, and Google Maps for Business to stay agile and collaborate on projects, easily create and test new apps, and inform customers about shipping and delivery.
Paul will cover these questions:
- How is Ocado using technology to drive innovation and business productivity?
- How do you manage and use all the data you’re collecting to make better business decisions and direct strategy?
- What are you doing to create amazing customer service?
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