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Thursday, 6 December 2012

Google Earth and Maps help save lives and protect property when disasters strike

Posted on 10:00 by Unknown
Posted by Rick Hinrichs, Director of Disaster Emergency Services, Red Cross - San Diego/Imperial Counties Chapter.

Editors note:Today’s guest blogger is Rick Hinrichs from the Red Cross - San Diego/Imperial Counties Chapter. We recently sat down with him to discuss how his organization stays coordinated during disasters using Google Earth and Maps. To learn more, watch this video.

In the event of a natural disaster or unexpected emergency, a quick and effective response can mean the difference between life and death. We at the Red Cross can always be counted on to assist on the front lines of these disasters and emergencies.

When the 2007 wildfires struck Southern California, 500,000 people were told to evacuate their homes in 30 minutes, but our San Diego command center wasn't fully staffed until four hours later. We scrambled to collect information and plan a strategy over the phone and through email. It was clear we needed a more efficient solution for better situational awareness and a common operating picture for the Red Cross command center, our volunteers and the citizens we serve.

In response, our San Diego/Imperial Counties Chapter of the Red Cross implemented a new response system built on Google Earth and Maps. Our map has dozens of data layers that can be used in a disaster situation to display, in real-time, everything from the location of our volunteers to shelters, food trucks, and medical supplies. This map can also be easily shared with other emergency management agencies outside of Southern California.

Now, volunteers and the public can pull up the Red Cross’ web-based emergency response map on their smartphones or tablets while out in the field. They can see safe routes to travel, hospital locations and other places to access resources during a disaster. Google Earth and Maps require no additional training; our volunteers already know how to use them.

Our chapter responds to a disaster once every 28 hours or so, from house fires and SWAT incidents to search and rescue operations. By mapping these locations on Google Earth and Maps, we can see where our assets are, determine where the most incidents occur, and better target our outreach and effectiveness.

The bottom line: the Red Cross is committed to protecting property and lives, and Google Earth and Maps help us do a much better job.

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Posted in customer love, Earth, earth and maps, Gone Google, Google Maps, government, guest post | No comments

The National Archives is going Google

Posted on 08:05 by Unknown
Posted by Anne Billak, Federal Civilian Account Manager

The National Archives and Record Administration preserves a broad range of this country’s most important historical documents, ranging from the Emancipation Proclamation to maps of the Louisiana Purchase to Thomas Edison’s patent applications. Together with Google reseller Unisys, the Archives will move its 4,500 employees and contractors to Google Apps for Government in 2013.

Known as the nation’s record keeper, the Archives protects and provides public access to more than 10 billion pages of textual records, in addition to maps, photographs, videos and more than 133 terabytes of electronic records. The National Archives Building in Washington, DC gives visitors the opportunity to come face-to-face with significant documents in United States history, such as the Declaration of Independence. The Archives also manages Presidential libraries across the country for every president dating back to Herbert Hoover.


Memorandum of a fee paid by Thomas Edison for a patent on "Electric Lamps."
(image courtesy of the National Archives)

The Archives joins a growing list of federal agencies including the General Services Administration, NOAA and Idaho National Laboratory who have chosen Google and Unisys to provide their employees with cloud-based email and collaboration tools.

Google Apps will improve the ability of Archives employees in 44 locations nationwide to collaborate with one another, as well as with their customers and partners outside the agency. Archives employees across the nation will also get anytime, anywhere access to their data. What’s more, the FISMA-certified Google tools will keep the Archives’ data safe while also providing a reliable system with built-in failover and disaster recovery.
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Posted in customer love, Gone Google, gonegoogle, Google Apps, government | No comments

Wednesday, 5 December 2012

Building a better map of Europe

Posted on 16:12 by Unknown
Posted by Brian McClendon, Vice President, Google Maps and Google Earth

Whether your business is building a solution to map gas pipelines or developing an easier way for people to locate your store, incorporating Google Maps into an application or website can help your customers get the information they need. As part of our ongoing effort to build the most comprehensive and accurate maps of the ever-changing world, today we’re releasing updated maps for 10 countries and regions in Europe.

New maps are available in Andorra, Bulgaria, Estonia, Gibraltar, Hungary, Latvia, Lithuania, Slovakia, Slovenia and Spain. Today’s launch includes updates to core map elements like roads and addresses in each of these locations, but that’s not all: we’ve also added important new details like walking paths, ferry lines, building outlines, park boundaries, university campuses and more.


We believe that this combination of new and updated data provides a richer and more realistic Google Maps experience for both consumers and enterprise users. With up-to-date data and maps features, your business can rely on the Google Maps API to enhance your custom mapping applications. Learn more about the Google Maps API for Business.
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Posted in Google Maps, Google Maps API | No comments

Shaw Industries floors its employees with Google Apps

Posted on 09:45 by Unknown
Posted by Jim Nielsen, Manager of Enterprise Technology Architecture and Planning for Shaw Industries

Editors note: Our guest blogger this week is Jim Nielsen, Manager of Enterprise Technology Architecture and Planning for Shaw Industries, a 25,000 employee company headquartered in northwest Georgia. See what other organizations that have gone Google have to say.

Shaw Industries was founded in 1946 as a small area rug company, and over the last 66 years we've grown to become the world's largest carpet manufacturer, with 25,000 employees across 200 locations worldwide. During my 15 years at Shaw, I've watched the organization grow, but our collaboration capabilities began to lag behind the needs of our global manufacturing company. We found challenges in scalability and stability in our previous email solution. Support resources were also an issue, as we required a team of three full-time employees just to keep our email up-and-running.

In 2012, we made the move to Google Apps for Business, after proving in pilot programs that it would provide the integrated tools to help our dispersed global teams work together more effectively, would meet the requirements of uptime and ease of provisioning our IT team wanted, and accommodate the security requirements we were looking for.

Prior to moving the entire company to Google Apps, we used Microsoft® Office, which did not meet the collaboration needs of a global manufacturer. We’d end up with 15 different versions of a document attached to who knows how many different emails. As an example, the marketing team wanted a way to easily share files and work together on copy for our website and ads with our agencies. With Google Drive and Google Docs, multiple team members could work on content, and you could actually see it evolve in a very short period of time from a concept to a script for a TV commercial, all in the same shared document.

True collaboration and access from anywhere was something our employees were demanding with more frequency. We knew we needed to extract ourselves from our current email environment. When I did a cost and benefit analysis, it was clear we needed to move to the cloud. We discovered that Microsoft Office 365 would cost about 13 times more for us than Google Apps. In March, with the help of our Google Apps Reseller, Cloud Sherpas, we implemented Google Apps for more than 10,000 of our associates who use email.

It turns out that collaboration doesn’t just benefit the marketing department. We have an elaborate budget process inside IT that we were able to move to Google Sheets. Now our master spreadsheet can be instantly updated in real time, shaving about two months, or 50 percent of time spent, off the budgeting process. We’ve also started to use Hangouts for a lot of our meetings. In fact, we’ve started holding our staff meetings via hangout, even though the team is only 20 minutes apart. Hangouts have allowed us to be more focused, trimming the hour long meeting to 30 minutes.

One responsibility in my job is to find ways to help our teams be more productive. That can be challenging in a manufacturing company where the majority of users aren’t necessarily tech savvy, but with Google Apps that doesn’t matter because the products are intuitive. They are now able to do things themselves, and we have wanted to allow them to be self-sufficient for a long time. After just a few months of using Google Apps, I’m inspired by the way our teams are working together and finding faster, easier ways to work.

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Posted in customer love, Gone Google, gonegoogle, Google Apps, guest post | No comments

Tuesday, 4 December 2012

A new way to distribute your internal Android apps

Posted on 10:00 by Unknown
Posted by Ellie Powers, Product Manager, Google Play

The Google Play Store is the place to find Android apps like the Google+ app, the Google Drive app and hundreds of thousands more. Today we’re expanding the Google Play Store for our Google Apps customers to help you distribute internal apps to your employees through the Google Play Private Channel.

Whether you’ve built a custom expense reporting app for employees or a conference room finder, the Google Play Private Channel is designed to make your organization’s internal apps quick and easy for employees to find. Once your company has loaded these internal apps using the Google Play Developer Console, users just need to log in with their company email address to browse the Private Channel and download apps.


These changes make it easier than ever to get the internal Android apps your company develops into employees’ hands. If you’re a Google Apps for Business, Education or Government customer you can learn more about how to create your organization’s own Google Play Private Channel in our Help Center.
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Posted in admin, Google Apps, mobile | No comments

The Gmail app for iPhone and iPad: version 2.0

Posted on 09:38 by Unknown
Posted by Matthew Izatt, Product Manager, Gmail

(Cross-posted from Gmail blog.)

Six months ago, our team set out to completely rebuild the Gmail app for iPhone and iPad to give you you a faster, sleeker, and easier experience on iOS. The result? Version 2.0. With version 2.0 of the app, you'll get a totally new look and feel, plus a bunch of improvements like profile pictures in messages, numerous new animations from swivels to transitions and infinite scrolling in the message lists.


The app adds many new time-saving features like being able to RSVP to Google Calendar invites as well as +1 and comment on Google+ posts directly from the app.


Last, but certainly not least, we've added a feature many of you have been waiting for: multiple account support. You can now login to up to five Google Accounts from the menu and switch between them with a couple taps.


You can download the app right now from the App Store. We're excited to hear what you think!
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Posted in Apps, gmail, mobile | No comments

Monday, 3 December 2012

Introducing online sign-up for Google Maps Coordinate

Posted on 11:43 by Unknown
Posted by Dan Chu, Senior Product Manager, Google Maps for Business

Google Maps Coordinate makes it easy to manage mobile teams more efficiently. To help businesses get started with Maps Coordinate, we’re introducing an online store where businesses can enroll in a 30 day trial or contact sales for more information.

Maps Coordinate combines the power of Google’s mapping technologies with modern smartphones to help organizations improve communication with employees in the field. Employees can download the mobile app on their phone to share real-time location data and any information they need to record about a particular job. Meanwhile, dispatchers in a central office can use the web app to see the locations of the employees in the field, create new jobs at specific locations, and assign new jobs to nearby individuals or teams.

Visit our online store to start using Maps Coordinate today.

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Posted in Google Maps, Google Maps Coordinate | No comments
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